Mailchimp Customer Journey Builder

The journey from purchase to brand loyalty is a long one, with plenty of chances for customers to get distracted along the way. Every touchpoint is an opportunity to build a relationship and keep your brand top-of-mind. But, if you don’t have a plan for how to interact with your customers, it’s easy to fall into the trap of generic, one-size-fits-all communications.

An insurance company’s journey to market-defying growth

For other players in the space, Definity’s performance-oriented execution serves as a reminder that inorganic growth is only part of the path to success. In a consolidating marketplace, having a sound organic growth strategy is necessary to act quickly and decisively to capture the advantages that come from inorganic growth.